Privacy Policy

Imperial Education Services is GDPR compliant, ensuring that all personal data is handled with the highest standards of privacy and security. We adhere strictly to the General Data Protection Regulation (GDPR), meaning that your data is collected, processed, and stored securely, with full transparency and user consent. We are committed to protecting your rights and providing a safe environment for all users.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the website , you agree to the collection

Name of company

IMPERIAL EDUCATION SERVICES LTD

Contact details

INFO@IMPERIALEDUCATIONSERVICES.CO.UK

Introduction

Your Privacy is very important to us. All of the information you provide will be kept strictly confidential.

We will not collect more information than we need to in order to process your requests and requirements as they are strictly necessary to facilitate Applications to Universities.

Of the information that we do collect we will not utilise it for any other purpose than academic course entry, and we will not retain it for a period in excess of 6 years.

Should you at any stage withdraw your consent for us to retain and process your information we shall delete it within 28 days of receipt of a formal request, which can be by email from your recognised email address.

Relevant Law

We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDPR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it, and how to exercise your rights.

Data controller

The data controller responsible is IMPERIAL EDUCATION SERVICES LIMITED, Company number 14603320, Brampton Road, DA7, telephone +447707 699 705.

The company website contains links to third-party websites, which have their own data controllers and privacy policies. This privacy policy applies only to IMPERIAL EDUCATION SERVICES

Lawful basis for processing

For each method by which we collect personal data, this privacy policy documents our lawful basis for processing the data. Where we rely on your consent to process your data, we explain how you can withdraw your consent and delete your data.

This is the fourth FAQ answer.

Last Updated: 02/NOV/2025

1. Introduction

Imperial Education Services (“IES”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

IES may collect and process the following types of personal data:

Personal information: name, date of birth, nationality, and contact details (email, phone, address).
Academic information: previous qualifications, transcripts, and documents submitted for study applications.
Financial information: details required for Student Finance or university-related financial applications (we do not collect or store payment card details).
Identification documents: passport, visa, or ID copies for application purposes.
Communication data: information shared via email, telephone, or social media messages.

3. How We Use Your Information

We collect and process your personal data for the following purposes:

To manage and process applications to universities and colleges.
To provide support and advice regarding study options and Student Finance.
To communicate with educational institutions and relevant authorities.
To comply with legal, regulatory, and contractual obligations.

4. Data Sharing

Your information may be shared with:

Partner universities, colleges, or educational institutions.
Government or public bodies such as UK Visas and Immigration (UKVI) or the Student Loans Company (SLC).
Trusted third-party providers who assist in application processing or communication services.

All partners are contractually required to handle your data in accordance with UK data protection laws.

5. Data Retention

IES will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, student data is retained for up to six (6) years after your last interaction with us.

6. Data Security

We take appropriate organisational and technical measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.

However, while we take every reasonable step to protect your information, no data transmission or storage system is completely secure, and you provide your information at your own risk.

7. Disclaimer and Limitation of Liability

Imperial Education Services acts solely as an advisory and intermediary agency.
IES will not be held responsible for any data loss, misuse, or unauthorised access resulting from circumstances beyond our control, including issues caused by third-party systems or technical failures.
IES is not liable for any delays, errors, or issues arising from Student Finance England, universities, or any other third-party organisation involved in your application.
Students are responsible for ensuring the accuracy and completeness of the information provided to IES and any third-party institutions.

By using our services, you acknowledge and accept that IES is not responsible for any data loss, technical issues, or external application errors, including those related to Student Finance.

8. Your Data Rights (UK GDPR)

You have the following rights under UK GDPR:

Right to access your personal data.
Right to rectify inaccurate or incomplete data.
Right to erase your data (where legally possible).
Right to restrict or object to processing.
Right to data portability.

To exercise any of these rights, contact us at:

📧 info@imperialeducationservices.co.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated “Last Updated” date. Continued use of our services after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us:

📧 info@imperialeducationservices.co.uk

🌐 www.imperialeducationservices.co.uk